Home / Questions answered
59 questions answeredEvery question we have answered by reading the actual document.
These are the pages that answer a question rather than describe an offer. Each one exists because a rule buried in somebody’s terms costs people money. Every figure on every page is a direct quote from the company’s own document, with the URL we read it on and the date we read it. Where a company publishes no number, we say so.
If you are looking for a specific company, the full offer directory covers every programme we have examined, and how we work explains the standard all of this is held to.
Start here
Good places to begin
A different shape of question in each one, so you can see what these pages do before you pick one. Every date on this page is the day that page was last updated. The date we read the company’s document is printed on the page itself, and the two are not always the same.
It did not arrive
12You did everything right and saw nothing. Which published rule caught you, quoted from the terms.
What actually counts
8The definitions that decide whether you qualify, in the company’s own words rather than ours.
What it is really worth
6The published figure, the conditions attached to it, and what the company declines to put a number on.
Is it legitimate, and is it worth it
6Whether the offer is real, what is documented, and the parts nobody has written down.
The policy, decoded
10What the published return, refund or fee policy actually says: the windows, the exclusions and the numbers, quoted with dates.
How to cancel
4The deadline, the method the company will actually accept, and what it costs to leave.
Is it free
2What the free tier really includes, and the line where it stops.
What we found across every offer
11Findings that come from reading all of them, which no single offer page can show you.
Does it have a coupon
9Products whose own documents say there is no discount for you. We quote the sentence and date the reading, so you can stop looking.
Why these pages exist at all
An offer page tells you what a company says it will give you. These pages tell you what has to be true before it actually does, which is where the money is usually lost. The pattern is almost always the same: a deadline measured from an event you did not notice, a definition of “qualifying” that excludes the obvious thing, or a figure the company simply never published while everyone else on the internet quotes one anyway.