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6 retailers, read in fullThe same jumper, six shops, and six different deadlines.
The headline window is rarely the rule that decides your return. Inside each of the six policies below sit exceptions that vary more than the published numbers do. At The Home Depot, damage to a major appliance has to be reported within 48 hours; separately, on the purchases the standard window covers, paying with one of its own credit cards runs the deadline out to 365 days. Those are two different rules, and the card does not rescue the appliance.
Every row was read from the retailer’s own policy page on July 30, 2026, and links to our full write-up where the wording is quoted in context. Where a page is ambiguous we say so in the table.
The standard windows, shortest first
| Retailer | Standard | Shortest category |
|---|---|---|
| Best Buy | 15 days | 14 days on activatable devices |
| Amazon | 30 days | 7 days on some digital purchases |
| The Home Depot | 90 days | 48 hours on major appliances |
| Walmart | 90 days | 14 days on wireless phones |
| Costco | No stated deadline | 90 days on electronics and major appliances |
| Target | 90 days, but see the note | 14 days on Apple and Beats products and mobile phones |
Sorted by the published standard window. Costco and Target sit at the end because neither publishes a single clean number, for two different reasons explained below.
Restocking fees, which are where the surprises live
| Retailer | Restocking fee | Proof of purchase |
|---|---|---|
| Costco | None published | Membership record is used in place of a receipt |
| The Home Depot | 15% on special orders | Yes, or photo ID for a non-receipted return |
| Walmart | None published | Purchase history shows the eligible date |
| Target | Up to $35 on mobile phones | Yes for the full window |
| Amazon | Up to 100% on opened software, video games and collectibles | Order history is the record |
| Best Buy | $45 flat on activatable devices, 15% on several categories | Yes |
The caveat on every row
The one thing you would most want to know about each policy, with the full reading a click away.
- Most items, paid any other way90 days
- The same item, paid with a Home Depot card365 days
Both windows are stated on the same Home Depot return policy page, read July 30, 2026. The card does not extend the shorter category windows.
Three things worth knowing before you buy anything expensive
- The payment method can change the deadline. At The Home Depot the standard window is 90 days, but a purchase made on one of its own credit cards runs to 365 days.
- Who sold it can change the deadline too. At Walmart the 90 days applies to what Walmart sells directly. Items sold and shipped by a Marketplace seller may be returned within 30 days instead, from the same cart and the same checkout. Amazon has a comparable split.
- The big appliance is always the trap. Major appliances have the shortest windows and the highest prices. The Home Depot asks you to report damage or defects on a major appliance within 48 hours of delivery, excluding weekends. Inspect it while the delivery driver is still there.
How we built this
Each policy was fetched from the retailer’s own domain, never from a summary or an aggregator, and read in full on July 30, 2026. The figures in the tables above are generated from a single data file, so this comparison cannot drift away from the individual write-ups it links to. Where a page carries its own version or effective date we record it: Costco’s, for instance, self-reports as Version 18.0, published 10/02/2025.
Retailers change these policies without announcement, and at least one of them was publishing a change that had not yet taken effect on the day we read it. Treat every figure here as correct on July 30, 2026 and check the retailer’s page before relying on it for an expensive purchase.
The full readings behind this table
Every one of these is read from the company’s own document and dated. See all 59 questions we have answered.