As a new Hopper user you claim a reward with no published amount and no published type.
Every reward Hopper’s help pages do describe exists only inside Hopper, and the figures circulating elsewhere ($10, $25, ten percent off) come from sites that contradict each other and cite nothing.
What pays what
| You, as a brand new user who installs the app and redeems a code | Shown in app |
|---|---|
| One unit of Carrot Cash, against an eligible booking | $1 |
| Anyone who already has a Hopper account | $0 |
| A code someone else already claimed first | $0 |
| If the referral feature is missing from your app | $0 |
| Carrot Cash on a pay-later hotel or car rental | Cannot be used |
| Carrot Cash on a United Airlines flight | Cannot be used |
| Carrot Cash on insurance or cancellation protection | Cannot be used |
| Carrot Cash converted to cash | No cash value |
What Carrot Cash is, and where it will not go
Carrot Cash is Hopper’s own in-app currency: money that exists only inside the Hopper app and can only be spent on Hopper bookings. If what you claim arrives as Carrot Cash, this is the machinery it sits in.
One unit is one dollar, and that is where the resemblance to money ends. Hopper defines a unit of Carrot Cash as “equivalent to applying 1 US dollar toward the same purchase”. It also states that it “may not be transferred, redeemed, or exchanged for cash, and has no cash value”, and calls it outright “a temporary incentive”.
It expires after six months of not being used. Hopper’s wording is flat: “Carrot Cash will expire if you do not use it for 6 months.” If your next trip is more than six months out, this reward may not survive to meet it.
It only works on the part of a booking you pay up front. Hopper can only apply it “towards the pay-now portion of an eligible booking”, meaning the amount you pay Hopper today. Book a hotel or a car on a pay-later rate and Hopper says plainly you “will not be able to use your Carrot Cash”. It also does not touch extras such as insurance or cancellation protection.
You can hold it back now, which you could not in July. Hopper rewrote its Carrot Cash article on September 10, 2026. The sentence we quoted in July, that you cannot choose how much of your Carrot Cash to redeem on a booking, is gone. The article now says the prices you see reflect what you would pay “if you chose to redeem your Carrot Cash on your booking”, and adds: “You also have the option to defer your Carrot Cash to a future booking”. So a balance you were saving for a $400 hotel no longer has to be spent on a $60 booking you make first. It still says nothing about spending part of a balance. Read September 18, 2026.
One airline is carved out by name. “Carrot Cash cannot be applied towards flight bookings with United Airlines.” No other carrier is named. It also cannot be combined with other discounts when booking cars or homes.
Do this, in this order
- Check that the referral feature is in your app first. It has to be there for you and for the person whose code you use: “Both of you must have access to the referral feature in your Hopper app.” It is not universal.
- Be genuinely new, and be first. Referrals “will not apply to existing Hopper customers or accounts”, so an old account you forgot about ends this before it starts. Hopper adds “You must be the first friend of your referral”, so do not be the fourth person to claim the same code.
- Install the app and use the “Redeem a code” button. Hopper spells out the sequence: create your own new account, install the app, and tap Redeem a code. This is a phone-only program.
- Give it 48 hours, then check your Hopper Wallet. That is the stated loading time for the discount to appear.
- Book the thing you were going to book anyway, and book it prepaid. The credit only bites on the pay-now portion, so a pay-later hotel rate quietly makes your reward unusable.
- Use it within six months, and use it on the biggest eligible booking you have. If it is Carrot Cash, the expiry is measured from your last use, and Hopper now lets you defer it whole but says nothing about spending part of it.
What Hopper does not publish, and we will not invent
The amount. No figure appears on any Hopper help page we were able to read.
The caps, the clawback rules, and the program end date. These would live in Hopper’s full terms of service, and that page loads its text through scripts that returned nothing readable to us. So we do not know whether a reward can be taken back after you claim it. Assume Hopper reserves the usual rights, and check the app.
Any expiry on the hotel discount. The six-month rule is documented for Carrot Cash. If what you claim is the hotel discount instead, Hopper does not state a shelf life for it anywhere we could find. Treat it as perishable too.
A date on the rules. None of Hopper’s help pages carries a “last updated” stamp.
Is it worth your time?
If you already book through Hopper, take it: it pays out on an app install rather than a purchase, and credit against a hotel you were booking anyway is a genuine saving. If you do not use Hopper, this is not a reason to start. You would be signing up for an app to receive an unstated reward that, if it is Carrot Cash, only spends in that app, cannot be moved and dies in six months of quiet. Book the trip you wanted, and let the credit be a small bonus.
If you go on to refer people yourself
Once you have an account, you refer from the Invite icon on the homepage, and you earn a reward once a friend installs the app and claims theirs. Hopper publishes no amount for that either.